Checking in is one of the fundamental actions performed within the platform. If you're new to the system or need a refresher, this guide will walk you through the process step-by-step.
To get started:
To get started:
1.) Navigate to https://app.gatego.io
- Click the "Enter an email" field
- Fill in your credentials
- Click "Sign In"
2.) Once in the Overview screen, click the + icon and click "Add Movement"
- Click the dropdown menu and select the yard location where the check-in will take place.
- Click "Check In"
Check In A Truck
Check In A Truck
1.) Click "Add Photo" (OPTIONAL)
- Capture or select the corresponding truck picture
- Click the green checkmark to confirm
For these next step to be more efficient it is recommended that the trucks, carriers and drivers be preloaded. For help on this, visit https://help.gatego.io/en/
2.) Fill in the "Truck Number" field. (Required)
- Click the "Select Carrier" dropdown menu and select the carrier
- Click the "Select Driver" field, search and select the drivers name
3.) If the Check In is for a truck only click "No Trailer"
- May proceed to Check In
Check In a Truck with Trailer
Check In a Truck with Trailer
1.) After completing the previous steps in the Truck Card:
- Click "Left Side" (Optional)
- Capture or select the corresponding trailer left side picture
- Click the green checkmark to confirm
- Click "Right Side"
- Repeat with trailer right side picture
2.) Fill in the "Container/Trailer Number" field (Required)
- Click the "Select Carrier" dropdown menu and select the carrier or "Continue without a registered carrier"
- If "Continue without a registered carrier" fill in the "Carrier name" field
- Click the "Trailer Type" dropdown menu and select the corresponding type
Each Trailer Type may prompt different options
3.) For Loaded dry-van / container / tanker / reefer (Required)
- Click "Loaded"
- Capture or upload seal image
- Fill in "Seal Number" field.
- May proceed to Check In
3.1) Fill in Load Number (Optional)
- Fill in Client
- Fill in Destination
4.) Unloaded dry-van / container / tanker / reefer (Required)
- Click "Unloaded"
- Capture or upload inside trailer photo
- May proceed to Check In
Check In a Guest
Check In a Guest
1.) Click the Guest Button
2.) Click "Add Photo"
- Capture or upload an image of the Guest vehicle
3.) Fill in the "Purpose" field (ex. Maintenance, Client, Delivery, etc)
- Fill in the "Driver's Name" field
- May proceed to Check-in.
Extra
Extra
Tire Inspections, Issue Reporting and more on help.gatego.io
1.) If the check-in happened in the past (Optional)
- unselect the "Use current time" checkbox and manually select date and time.
2.) To provide more pictures and files (ex: license plate, drivers license)
- Click the "Manage Attachments" button with the paper clip icon.
- Click "Add Files"
- Click "Add Photos"
For any additional questions or comments, don't hesitate to reach out to our support team.